FREQUENTLY ASKED QUESTIONS
COVID-19 Safe Measurement
Mask wearing is not compulsory however you may continue to wear during the training.
Does your Standard First Aid / Refresher (NROC) include CPR + AED?
Yes, all Standard First Aid / Refresher course must include CPR + AED as required by Singapore Resuscitation and First Aid Council.
I am Singaporean above 25 years old. Can I use my SkillsFuture credits?
Yes, the following courses are eligible for SkillsFuture credits claim.
- Standard First Aid (NROC)
- Standard First Aid Refresher (NROC)
- Child First Aid Course
- Child First Aid Refresher Course
- Basic Cardiac Life Support + AED
I am a PR and wish to sign up your course, is there any training funding for me?
Yes, PR and Singaporean are eligible for training subsidies up to 70% of the course fee.
I wish to engage your company to come down our premises for training, any minimum pax required?
Minimum: 16pax, Maximum: 30pax
If training held at our centre, NO minimum pax is require to commence.
I took my first aid course from another training centre, can I take my refresher course with you?
Definitely! We thank you for choosing our training centre as your refresher course 🙂
Please attach your existing certification during registration.
*Expired certification is not eligible for refresher course.
What is the dress code for training?
Anything which is comfortable as we will be doing a lot of practical. No shoes are allow inside the training centre.
After completion, will I receive the certification immediately?
Yes, you will receive a certification card, similar to a credit card size and quality.
Is there any parking lot?
Yes, please enter from Henderson Road, NOT Lower Delta Road.
The public carpark is at level 1, beside the loading bay
I have urgent matter to settle / not feeling well, I need to postpone my training, what is the procedure?
- Please WhatApps us (9850 4616) immediately.
- Let us know the new date for your practical and assessment.
- Re-submit SkillsFuture credits claim if necessary.
- No cancellation fee is required.
Please note that your certification issue date will base on the initial confirmation date.
What is the direction to your training centre?
You can use Google Map or Apple Map and search
“First Responders LLP“
If you are driving, please enter via Henderson Road, NOT Lower Delta Road
I have existing injuries and may not be able to do certain practical. What will be your arrangement?
Please inform the instructor upon arrival and he/she will arrange alternative methods to assist you.
Do you open on public holiday?
Yes, certain public holidays we are open for training.
I am mandarin speaking individual, can I request a mandarin class?
Yes you can. Please inform us upon registration and we will schedule you for a mandarin session.
I don't wish to use my SkillsFuture credits, how do I make payment for the course?
- payNOW or payLAH to (9850 4616)
- Cheque (Payee: First Responders LLP)
- Cash
Is there any vegetarian store nearby?
Yes, there is a vegetarian store at one of the food court near our building – Cendex Centre
What is the procedure for registration?
- Select the date for your practical and assessment from our Schedule page.
- Course confirmation will send to you.
- Submit the registration form.
I have other enquiries, how can I contact you?
- WhatsApp: 9850 4616
- Email: FirstRespondersLLP@gmail.com